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Features
- Screens malicious calls
- Stops unsolicited calls
- Blocks unwanted sales calls
- Blocks phone spam
- Stops robocalls
- Works alongside the Telephone Preference Service (TPS)
- Rejects unwelcome callers, and gets you removed from telemarketing lists
- True Call works on all home phone lines - even those with broadband
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Truecall is designed to reduce the number of nuisance and telemarketing calls that you receive. It plugs into your regular home phone, and is able to create lists of welcome and unwelcome callers.
Truecall remembers two lists of numbers: one list of approved callers, such as friends and families, and one of nuisance or telemarketing callers, which can be added as calls are received.
If the TrueCall device doesn't recognise the number from either list, it will ask the caller to give their name before letting the homeowner know that there is an incoming call. The device will then tell the homeowner the caller's name, and the homeowner can decide whether to take the call, have the caller leave a full message, or have TrueCall notify the caller that the homeowner does not wish to speak with them.
Truecall can also cut off a call with a 'polite' recorded message at any time. This service has been designed for use with particularly pushy salespeople, who can be difficult to say 'no' to. The number is then added to the call-barring list.
The lists can hold up to 500 contact details, and they can be edited if names are mistakenly added to the wrong lists.
Recently seen on Dragons Den and mentioned in a T3 interview with Peter Jones as his favourite Dragons Den gadget..
ADDITIONAL ITEMS
The trueCall Call Recorder is a memory card that allows your trueCall unit make audio recordings of some or all of your telephone calls. You can also save and archive any important answering machine messages.
 » Read our review
Questions and Answers
Q. How does trueCall handle my calls?
A. trueCall has a range of intelligent call management facilities to handle your calls.
Q. Will trueCall work on my broadband line?
A. trueCall will work happily alongside your broadband connection - just unplug your telephone and plug into trueCall .
Q. Which network providers does trueCall support?
A. trueCall will work on standard domestic telephone lines from all the main telephone providers. It works best if you have the Caller ID service from your phone supplier (this is currently available free from BT).
Q. Can I use any telephone with trueCall?
A. trueCall will work with a wide range of telephone equipment - cordless DECT phones, cordless analogue phones, text message phones, even Mickey Mouse phones! It works best with a modern cordless phone system.
Q. Does trueCall work with answering machines?
A. trueCall includes Message Manager, its own powerful answering machine. If you have a separate answering machine, unplug it or switch off any answering facilities provided by your telephone.
Q. Can I use trueCall at work?
A. trueCall was designed to be connected to a domestic exchange line. It will not operate correctly if it is plugged into a company switchboard, or anywhere that you have to dial '9' for an outside line.
Q. What if there is a power cut?
A. trueCall has been designed to allow you to continue making and receiving calls even if there is a power cut.
Q. How much power does trueCall use?
A. trueCall uses less than one percent of the power of a standard light bulb! It is an Energy Star certified product - products that have earned the Energy Star certification perform much more efficiently and use about one-third of the energy of conventional products. Energy Star is a joint programme of the U.S. Environmental Protection Agency and the U.S. Department of Energy helping to save money and protect the environment through energy efficient products.
Q. Will trueCall work with my SMS/Text message phone?
A. Some modern phones can send and receive text messages (SMS phones). trueCall will allow your phone to send and receive text messages.
Q. Where should I locate my trueCall?
A. You can plug trueCall into any telephone extension socket in your house. If you have a cordless phone system, TrueCall must be located with the base station, otherwise, since trueCall is also your answering machine, put it in a convenient place for checking your messages.
Q. How will trueCall handle automated messages that I want to receive - for example from neighbourhood watch?
A. Just put the phone number of the line that sends you these messages onto your Star list, and trueCall will put these calls straight through to you.
Q. Can I configure trueCall?
A. trueCall has plenty of features that allow you handle calls exactly the way you want.
Q. Why would I want to record my calls?
A. It is easier to resolve disputes over 'who said what to who, and when' relating to products or services you have bought. Banks and insurance companies keep recordings of calls for their own protection in case of a dispute - why shouldn't you have access to the same information? If you receive malicious calls, this information may make it easier to take legal action to stop them. You can keep a record of harassment by debt collection companies. Keep a record of what you have agreed to in case of mis-selling and slamming.
trueCall Call Recorder is an SD Card - the same sort of memory card that is used in many digital cameras. It comes with trueCall Message Centre software that allows you to copy your call recordings and messages you your PC where you can store, annotate and manage them.
trueCall Call Recorder cards can store either 70 hours or 140 hours of telephone conversations and messages.
Requirements: trueCall Message Centre software requires a PC running Windows XP or Windows Vista, or an Apple Mac running OSX with PC emulation such as Parallels. Your computer needs an SD card slot, or a spare USB socket (using the supplied USB/SD card adaptor). Please note that you get the first year subscription for free - after this time, if you wish to continue to use the web monitoring software, there is an annual fee. You do NOT need to use this software to use the Truecall device - only for the call recording and monitoring facilities.
Note: trueCall Call Recorder is an add-on product for your trueCall unit. It requires a trueCall unit to operate.
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Thanks to Javascript Array for sample menu code
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